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172 pages. Volume 97, number 3.
Features: *When scandals engulfs a celerity endorser: Four factors should guide firm's reactions. Plus the wage gap and the gig economy, how to give more-memorable feedback, and more * When you pitch an idea, gestures matter more than words: Body language has a surprising impact on investors *The executive director if a UN Agency on running it like a business: Cost control and risk management have been crucial *Your approach to hiring is all wrong: Outsourcing and algorithms won't get you the people you need *Data science can't fix hiring (yet): The newest development in hiring is both promising and worrying *Expanding the pool: How Goldman Sachs changed the way it recruits *The age of continuous connection: New technologies have made 24/7 customer relationships possible. It's time to change your business model accordingly *What Western marketers can learn from China: Think content, not channels or advertising *Future-proof your climate strategy: Smart companies are putting their own price on carbon *How to survives recession and thrive afterward: A research roundup *The investor revolution: Shareholders are getting serious about sustainability *Your workforce is more adaptable than you think: Employees are eager to embrace retraining- and companies need to seize this as a competitive opportunity *Cross-silo leadership: How to create more value by connecting experts form inside and outside the organization *How to design an ethical organization: A behavioral approach *Don't be blinded by your own expertise: Here's how to broaden your outlook *Was that harassment?: A salesperson wonders how to respond to a colleague's joke *The art blooming late: How to mature into success
Harvard Business School Publishing Corporation
Publication Date:1 May 2019
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